SHIPPING WITHIN AUSTRALIA?
Free standard shipping for all orders over $150
- Standard domestic delivery: Flat rate $6 for orders under $150
Off peak post allow up to 5 working days.
- Express domestic delivery: Flat rate $11
Off peak post allow up to 1-2 days.
- Click and Collect: Free
Pick up available Monday-Saturday from JUAN & ME BOUTIQUE 1/295 Windsor Street Richmond NSW 2753
Click & Collect allows you to shop online and pick up from store free of charge
Note: Allow at least 24 hours for an email notification to advise order is ready for pick up.
If you require your order earlier, Contact customer care at firstname.lastname@example.org or alternatively call (02) 4505 1483 and store staff may be able to help.
Orders placed after 12:00 P.M. Monday - Friday AEST will be dispatched the following day.
If your order is placed on a public holiday, it will be dispatched next business day. If your order is placed over the weekend, it will be dispatched Monday. Please allow 1-3 additional days for locations outside of metropolitan areas. Any delivery date or time specified by us is a best estimate only and Juan & Me Boutique will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Orders are subject to availability. Orders will be delivered between Monday - Friday 9am - 5pm.
Please note deliveries are not made on weekends.
If you are located outside of Australia, you will require International shipping. Shipping costs will be calculated at checkout and vary based on location.
- Standard international delivery: allow up to 10 working days.
- Express international delivery: allow up to 3-10 working days.
All international orders require a phone number for delivery and cannot be delivered to a PO Box or Hotel.
All orders placed before 12:00pm AEST time are processed the next business day. Once dispatched you will receive shipping confirmation and tracking details.
Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. JUAN & ME BOUTIQUE is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.
For further information, we recommend contacting your local customs office.
SALE DELIVERY DELAYS
Please note during sale periods, orders may be subject to delay.